We acknowledge that, despite our efforts to offer our products at the most competitive prices, we may not always have the lowest price at all times. If you come across a competitor’s lower price (including GST and delivery charges) for the same in-stock item eligible for same-day delivery or collection, we guarantee to beat it by 5%. Please note that this offer does not apply to trade quotes, stock liquidations, and commercial
To avail yourself of our lowest price guarantee, kindly substantiate your claim by presenting advertising material, a valid signed quote, a dated receipt, or any official document from the other Victorian retail store. These documents will aid our Oz Homes Insulation team member in verifying the identical nature of the product, encompassing brand, insulation type, and R-value, and confirming whether the item is in stock and offered at a lower price by a competitor.
If a product is erroneously listed at an incorrect price due to a typographical error or misinformation received from our suppliers, Oz Homes Insulation reserves the right to reject or cancel any orders placed for products with the incorrect price. This applies regardless of whether the order has been confirmed and your credit card has been charged. If your credit card has already been charged and your order is subsequently canceled, Oz Homes Insulation will promptly issue a credit to your credit card account equivalent to the amount of the incorrect price.
